English for Restaurant Workers

English for Restaurant Workers, 2nd Ed. – Renee Talalla

English for Restaurant Workers is designed for trainee waiters and waitresses and for trainers in the restaurant and catering industry. It is aimed at post-elementary learners and has been specifically developed in a novel picture-based format. Features include: context specific vocabulary, verbs and nouns; illustrations and descriptions of restaurant tasks; common phrases, terms and expressions used in restaurant work; exercises for testing learning. Each unit includes an illustration of the task with captions, key vocabulary, explanations of keywords, idioms and phrases. A glossary of basic job-related words and phrases in included. Table of contents: * Unit 1: Taking reservations by telephone * Unit 2: Receiving and seating guests * Unit 3: Taking a beverage order * Unit 3a: Clearing unused seating places * Unit 4: Taking food orders * Unit 5: Placing food orders with the kitchen / adjusting seating places * Unit 5a: Refilling glasses / lighting cigarettes / changing ashtrays * Unit 6: Serving wine * Unit 7: Serving the first course / refilling wine glasses * Unit 8: Serving the main course * Unit 9: Dealing with complaints * Unit 10: Clearing the table after courses * Unit 11: Serving dessert / making coffee * Unit 12: Making tea / serving beverages after meals * Unit 13: Presenting the check / bill * Unit 14: Polishing and handling glassware / cutlery * Unit 15: Settling the table * Appendix 1: Duties of restaurant staff * Appendix 2: Glossary.